Features

The core loop, covered.

Each feature answers one question: who came in, what did they claim, and how do we bring them back. Nothing more, nothing dressed up.

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01

Tap-or-scan customer capture.

NFC taps and QR scans open the same fast reward page on any phone — no app, no account, no tablet at the counter. The guest enters name, phone, email, and consent in three fields.

  • Works on iOS and Android out of the box
  • Same destination whether tapped or scanned
  • Capture under 10 seconds at the handoff
Scan flow diagram showing chip tap, claim page, and capture record.
02

Branded reward pages.

Each venue gets its own reward page — your logo, your offer, your colors. The redemption code unlocks on screen the moment they submit. Staff verifies it from the dashboard in two clicks.

  • Custom venue mark and color treatment
  • Live offer copy you control from settings
  • Apple & Google Wallet pass when configured
Sample venue-branded NFC + QR loyalty card being handed across a cafe counter.
03

Redemption tracking.

Issued and claimed states sit on every reward record so staff can see at a glance whether a code has already been used. No double-rewards. No paper logs to reconcile at close.

  • Live counts of issued vs. claimed
  • Single-use code verification
  • Full audit trail per customer
Sample casino-branded NFC + QR loyalty chip and member card.
04

Merchant dashboard.

One workspace for customers, scans, chips, campaigns, and billing. Export clean customer data for ad audiences or owner-approved follow-up. Works from a phone on a busy floor.

  • Customer list with phone, email, visits, est. spend
  • CSV and JSON exports for ad audiences
  • Live activity feed of every capture
Loyalty Chips product family on a marble surface — chip, cards, stand.
05

Email campaigns & UTM attribution.

Queue follow-up to opted-in audiences from the same dashboard. Landing-page UTMs travel with the lead through capture, checkout, signup, and billing — so you know which channel actually paid for itself.

  • Owner-approved sends with delivery logs
  • Unsubscribe and consent state preserved
  • UTM source / medium / campaign captured at lead
Data pipeline diagram showing UTM capture flowing through lead, checkout, signup, billing.
06

Hardware that fits the moment.

Chips for takeout bags. Cards for the wallet. Bronze, Silver, and Gold VIP metal cards for the regulars who deserve the upgrade. A stand for the counter or front desk. All venue-branded, all on the same loop.

  • NFC + QR encoded on every product
  • Artwork reviewed before production
  • Production timeline confirmed after artwork approval
Sample venue-branded brushed-metal VIP NFC card on a hotel counter.
Ready?

Start with the loop. Add hardware after.

Open Loyalty Base, configure your reward page, and pick the format that fits your venue. We confirm artwork and production timing before anything ships.

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